Support

Need help? Our team is here for you.
WE'RE HERE TO HELP
Contact Us

All support requests are handled through tickets in our Discord server. Join the server, head to the support channel and open a ticket - a member of our staff team will get back to you as soon as possible.

Opening a Ticket

To help us resolve your issue quickly, please include:

  1. 1
    Your Steam profile link so we can find your account.
  2. 2
    The Game ID or Trade Offer ID related to your issue, if applicable.
  3. 3
    A clear description of the problem, along with any screenshots.
Stay safe: Our team will never ask for your Steam login details, API key or ask you to send items first. Always verify you're talking to team inside our official Discord ticket system.
Open a Ticket
Before opening a ticket, check the FAQ - your question may already be answered. Want to verify a round? Visit the Provably Fair page.

Find Us Online

Discord
Open a ticket in our Discord server. This is the fastest way to reach our team.
Join the Discord →
X / Twitter
Follow us for announcements, giveaways and site status updates.
@RustyPot →
Instagram
Keep up with the latest news and community highlights.
@rustypotofficial →